ZeWine Club will undertake to ensure your order reaches you within 3-5 days of placement.

Deliveries will be made during office hours from 9:00 to 17:00.

Deliveries made to outlying areas may take longer and will be subject to an additional charge. This charge will be automatically calculated at the time of purchase.

As soon as your order has been shipped, you will recieve a waybill number to enable you to track the shipment of your order.  If your waybill number starts with "BA", you can track it via Fastway Couriers' website.  If your waybill number start with "27", you can track it via Globeflight's website.

Please note that should you provide incorrect delivery details, you will be liable for the extra delivery charges.

If you have any special requirements please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

REFUND POLICY

While we will always endeavor to provide a faultless service, should a mistake occur which results in you receiving products that are not identical to those ordered by yourself, we will gladly exchange your order, or provide a full refund. Request for replacement orders and/or refunds must be received by ZeWine Club within 2 days of receipt of order. Requests for replacement orders and/or refunds will not be entertained after this time period has elapsed.